Frequently asked questions
Everything you need to know about ordering from Luzverio — shipping, delivery times, returns, sizing and how our made-to-order printing works. Still stuck after reading? A real person answers every email.
What are your shipping costs?
We offer a flat shipping rate of $5.99 within the US, with free shipping on orders over $50.
How long will my order take to arrive?
Production typically takes between 1 and 3 business days, followed by a shipping transit time of 5–7 business days.
Do you accept returns or exchanges?
We accept returns for defective or misprinted items reported within 7 days of delivery.
What does 'printed on demand' mean?
Printed on demand means each item is made to order, reducing waste and ensuring that you receive a fresh product.
How do I choose the right size?
We provide a detailed size guide to help you choose the right fit. Be sure to measure yourself and compare it to our chart.
How should I care for my printed tee?
Machine wash cold inside-out and tumble dry low while avoiding ironing directly on the print to maintain its quality.
Is the checkout process secure?
Yes, our checkout process is fully secure, using encryption to protect your personal and payment information.
Can I track my order?
Yes, once your order ships, you will receive an email with tracking information to monitor its progress.
How can I contact you?
You can reach us at [email protected], and we typically respond within 1 business day.
Still stuck? Read our shipping and refund & returns policies, or get in touch.